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FAQ's

1. Where are we from ?

We are situated in Mumbai Suburbs, India.

2. Do we 'SHIP' outside India ?

Yes we're open to worldwide shipping.

3. Can we talk anyone before ordering ?

Yes you can always call us or chat with us before placing an order.Contact credentials are provided in the 'Contact Us' page.

4. Are all products genuine, original ?

Good question, yes we are official retailers & wholesalers of all the brands & products on our store. We provide an original bill for all purchases & you can always cross check with the manufacturers for our authenticity. 

5. How long does shipping take for International & Domestic orders ?

International Orders would usually take 7 to 10 working days from the time of shipment.

Domestic Orders take 4 to 7 working days from the time of shipment.

6. Do we offer COD, Cash on Delivery ?

No we do have that service. But in some local areas of Mumbai we do cater COD.

Please Note* (Customer should provide genuine details & contact number prior to service). 

7. How do you calculate shipping to U.S ?

You sign in to the website with your name & credentials, provide shipping details on signup or at checkout and the website automatically calculates the shipping depending on the product weight & place of shipping.

8. Do we have to Pay '' CUSTOMS DUTY '' ?

Customs Duty is something which we have no control over. Each country has its our rules & regulations concerning import of goods. We do not pay customs duty, if any levied will be borne by the customer. We provide all the documents such as Original Bill, Product, Value etc.. Declaration Form stating Export. Customs Duty is charged because of various reasons some common ones are - Value of total bill or goods not exempted for imports. Please check with your customs in your country for more details.